2020-2021 Catalog
Clerical Studies Certificate
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Career Information
Current Job Opportunities
Gainful Employment Information
Length: 38 credits
Purpose: To provide competent entry-level office support personnel for immediate employment in business, industry, the professions, and government.
Employment Objectives: Completion of this program may lead to employment or career advancement in any of a wide variety of positions such as clerk typist, data entry keyer, file clerk, general clerk, clerk stenographer, shipping/ receiving clerk, bank teller, information clerk, and switchboard operator/receptionist.
Potential Certification: A student may elect to take an industry-specific certification exam. The examinations generally require a testing fee paid by the student. After completion of this program, a student will be academically prepared to take the following examination:
Microsoft Office Specialist (MOS) - Word, Excel, PowerPoint.
Program Learning Outcomes: A student will be able to:
- demonstrate effective written communication skills in a business setting;
- produce a variety of business documents using correct grammar, punctuation and spelling in a form acceptable in today’s business environment;
- demonstrate proficiency in personal computer operations and applications;
- demonstrate various methods of filing in storing and retrieving documents both manually and electronically.
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