Jun 26, 2022  
2022-2023 Catalog 
  
2022-2023 Catalog

High-Demand Occupational Programs for Employment (HOPE): Customer Service, CSC


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Length: 21 credits

Purpose: This program prepares graduates to fulfill entry-level responsibilities in the customer service industry. 

Program Learning Outcomes: Upon completion, graduates will demonstrate the fundamental knowledge, skill and ability related to contact center operations, keyboarding and computer tasks, and work-ready skills necessary to work in an entry-level position in the customer service field.

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