Mar 01, 2024  
2023-2024 Catalog 
  
2023-2024 Catalog

Career Credit Course Descriptions


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Action Photography. Certified Professional Photographer Rick Dawson will show you how to capture the action. Whether you are shooting pictures of the big game or your kids playing in the back yard, learn the skills and techniques for capturing a great action shot. 

Adding Color to the Background. Students will learn how different backgrounds can affect a finished photograph. Using their own camera, students will learn to add different background colors to see how the emotional tone can be changed by just changing the colors. In this class, students will also use different light sources to see how it alters their images. 

Business Appreciation Month Series: In recognition of Business Appreciation month, P&HCC partners with the Martinsville-Henry County Chamber of Commerce and Soular Development to deliver the following series of classes for business leaders. Join us each week during the month of May as a different speaker shares valuable resources for developing your leadership skills. This series allows you to enroll in all four (4) sessions at a discount, or you may choose only those that are relevant to you. 

Week 1: Transformational Leadership: The Great Resignation is Your Greatest Opportunity. Transformational leadership is a leadership style that can inspire positive changes in those who follow. Transformational leaders are generally energetic, enthusiastic, and passionate. Not only are these leaders concerned and involved in the process, they are focused on helping every member of the group succeed as well. Join this class to learn how the principles of this style of leadership may help you lead your organization to successful outcomes. 

Week 2: Kotter’s Theory of Organizational Change Management. The 8-Step Process for Leading Change was cultivated from over four decades of Dr. Kotter’s observations of countless leaders and organizations as they were trying to transform or execute their strategies. He identified and extracted the success factors and combined them into a methodology - 8-Step Process for Leading Change. This course will provide tools to lead change, a deeper introduction to Kotter’s change principles, concrete examples of the change implementation and results, and ideas to get started driving change at your organization. Kotter helps organizations mobilize their people to achieve unimaginable results at unprecedented speed yielding quantitative and qualitative results quickly in areas ranging from cost efficiencies, innovation, growth, culture, to digital transformation - opportunities that inherently demand change, despite what can seem like impenetrable barriers. 

Week 3: Diversity, Equity, Inclusion, & Accessibility is work, but it is Worth It. This DEIA workshop will help participants understand: 1. What all the fuss is about, 2. Why time, effort, and resources must be invested into DEIA, and 3. What is at stake if DEIA is not made to be a priority. 

Week 4: What Great Bosses Know and Do. Using the fundamentals of well-known author Ken Blanchard, the class will discuss the 10 secrets of what great leaders know and do. 

Carpentry Level 1. This 9-module program is first level of NCCER’s four-level curriculum and covers content such as: Orientation to the Trade; Building Materials, Fasteners, and Adhesives; Hand and Power Tools; Introduction to Construction Drawings, Specifications, and Layout; Floor Systems; Wall Systems; Ceiling Joist and Roof framing; Basic Stair Layout; Introduction to Building Envelope Systems.

Certified Billing and Coding Specialist (CBCS). This program prepares students with the skills needed to become a medical billing and coding specialist. Students learn to process patient data for the proper assignment of ICD-10 coding and to prepare and process health insurance claims for reimbursement. Topics covered include: how to monitor patient information, verify required documentation for release of medical information, as well as legal and regulatory factors involved in health care reimbursement and release of health care information. Prerequisite: High School Diploma or GED. 

Certified Clinical Medical Assistant (CCMA). Medical assistants are critical members of healthcare teams in a variety of medical settings. Medical assistants are often the first and last person a patient interacts with, making a lasting impact on the patient experience. As a CCMA you may perform some or all of the following tasks: interview and educate patients; measure and record vital signs; prepare exam rooms; clean and sterilize medical equipment; administer injections, as well as topical or oral medications; perform venipuncture and point-of-care testing; assist providers with exams, procedures, and minor surgery; perform electrocardiograms; and obtain laboratory specimens for testing. Prerequisite: High School Diploma or GED. Corequisite: CPR Training / Certification.

Certified Professional Coder. The student will learn principles of medical coding related to the three main code books: CPT®, ICD-10- CM Code Set and HCPCS Level II. This program is recommended for anyone who is preparing for a career in medical coding and strongly recommended for anyone preparing for AAPC’s CPC certification examination. Prerequisites: Knowledge of medical terminology and anatomy (or AAPC courses) strongly recommended.

CISCO Certified Essentials Network Technician, Part 1. In preparation for the CCENT certification, this course provides instruction in the fundamentals of networking environments, the basics of router operations, and basic router configuration.

CISCO Certified Essentials Network Technician, Part 2. In preparation for the CCENT certification, this course provides problem solving experience to supplement instruction in Introductory Routing - Cisco. 

Coaching: Move People Forward. The need to coach can happen at any time. In these moments, wouldn’t it be great to have a go-to approach for coming alongside people and helping them reach their goals? Move People Forward shows leaders how to flex their approach to meet the unique needs of the people they’re coaching, right where they are, and guide them in successfully achieving a goal. To have this kind of positive impact takes a trusting relationship, and that means coaches must have a better understanding of the other person and themselves. Through self-insight tools, leaders explore their mindset toward others’ potential to grow and change as well as their own willingness to open up and disclose. They learn how to use simple, memorable coaching techniques that involve asking provocative questions, connecting at a human level, and energizing people into action. Through either a choose-your-own video scenario or a describe-your-own situation, leaders practice the coaching techniques along with communication skills in real-time conversations that prepare them for any type of coaching moment.

Combatting Leadership Stress. Many leaders have been juggling the challenges of the pandemic along with daily responsibilities effortlessly. Seasons leaders and those assigned to new leadership roles are invited to learn strategies to help combat leadership stress.

Commercial Driver’s License: Class A Truck Driver Training. This program teaches students to inspect and operate tractor trailers and to assume driver responsibilities on the road and at pickup/delivery points. P&HCC has partnered with Ancora Training to offer students CDL training courses. Ancora Training provides the optimal balance between classroom learning and on the road training to better prepare students for the CDL exam. Class sizes are small and Ancora’s experienced instructors can give students insight on what it’s like to be a truck driver. Emphasis is placed on vehicle inspections, defensive driving, range maneuvers, motor carrier safety regulations, trip planning, cargo handling, size/weight laws, general maintenance procedures, hours of service, and accident prevention.

Communication: Connect through Conversations. Much of a leader’s work is accomplished through daily conversations with team members and others. These interactions, especially the tough ones, often involve intensely personal feelings (on both sides) that have an impact on the practical outcome of the conversation and the personal connection between the leader and the person. The leader’s level of emotional intelligence-the ability to manage oneself and one’s relationships-is a critical factor in the success of these tough conversations. Learners recognize that they can enhance their emotional intelligence by balancing “heart” and “head” in their tough conversations. They can address the heart by considering and responding to others’ feelings; they can engage the head by guiding conversations toward the desired business outcomes. Through high-energy activities, videos, and discussions, leaders learn flexible communication skills that will help them balance heart and head in all types of conversations, whether communicating face to face, by phone, or remotely.

Communication Skills for Managers. Communication skills are critical to personal interactions. Join us as we share best practices that may result in more engaged and productive employees. The strategies discussed are applicable for entry level, mid-level and seasoned managers and supervisors. Plan to put these tips to practice before the end of the workshop as this interactive course will require your participation. 

Contractor Business Licensing. This course prepares participants for pre-licensure. It is intended for first-time applicants for a Class C, B, or A license and changing a business type. This course is designed to provide a basic look at the Statutes and Regulations that govern contractor licensing in Virginia, to include a review of the different types of licenses available and the qualifications for each: Standards of Practice, Prohibited Acts and How to Avoid Violations of the Regulations.

Core-Introduction to Basic Construction Skills. The NCCER certification core curriculum covers basic safety, rigging and communication skills. It also offers an introduction to construction drawings, construction math, hand tools and power tools. This provides individuals with the basic skills needed to continue their education in a specific craft area. 

CPR Training / Certification: This course provides training in coordinated mouth-to-mouth artificial ventilation and chest compression, choking, life-threatening emergencies, and sudden illness.

Customer Service: Rev Up Your Engines. Customer service is so critical to a business. In this class we Rev up our Engines, and refresh our skills in how we treat our guests, ensuring they have the best possible experience at our local hotels or restaurants, so that they will return when they’re in town and recommend it on all their social media and to their families as well. This class will recharge your battery and prepare you to navigate through the caution flag and deliver stellar service!

Customer Service: The Fish! Philosophy. Whether you are on the front lines or leading the organization, the FISH! Philosophy has something to offer you! Educators, government, hospitality, or industry - this class can help your organization strengthen teamwork, employee retention, customer service, and morale. The FISH! Philosophy taps into the passion, energy and creativity that is already inside each of us. When people choose to bring their best to work, it leads to lasting excellence.

Customer Service for Managers. Management’s role is to model the practices that are exemplary for the front line staff. Participants will learn how to define customer service and identify customers. The workshop will also cover the importance of first impressions and perceptions, communication, and dealing with difficult people.

Diversity, Equity and Inclusion Forum. During this unique learning experience, participants will engage in healthy dialogue in this facilitated discussion about Diversity, Equity, and Inclusion and take away knowledge and solutions to use in interactions with others. Don’t miss this opportunity to discover your own biases using the Harvard Implicit Association Test. Gain insights from each other about lived experiences when our actions may have resulted in uncomfortable, offensive or insensitive impacts. 

Effective Team Building. Team Building is another critical element of an organization’s success. Learn ways to strengthen or reconnect your team post-pandemic.

Electrical Groundsworker Training. Under the supervision of the line worker, a groundsworker performs a variety of tasks in the construction, maintenance, and repair of electrical distribution and transmission lines and equipment. Groundsworker training is the first step towards a career as an Electrical Line Worker. High School Diploma or GED not required. Certifications earned: OSHA 10 T&D, Basic Work Zone, Flagging, and CPR/First Aid. Preparation for the CDL Class A learners permit also included. 

Emotional Intelligence - Agile EQ Part 1. Emotional state drives so much in life. That includes our performance at work. American psychologist Daniel Goleman’s 1995 book Emotional Intelligence has laid the groundwork for contemporary studies on emotions, teams, and company success. This workshop offers an assessment and a deep dive into Goleman’s five domains of EQ: self-awareness, self-regulation, self-motivation, empathy, and effective relationships.

Emotional Intelligence - Agile EQ Part 2. Gain greater self-awareness in Part 2 of this training that will enable you to appropriately employ your emotions for better decision making, help you build trust with your team through demonstrating sensitivity and concern, and use your enthusiasm to motivate those around you. Participants will also learn about the professional benefits of emotional intelligence.

Fab Lab 3D Printing. Discover the newest creative phenomenon that is sweeping the world - 3D Printing! During this introductory course, participants will gain an understanding of 3D design and printing fundamentals in a fun and easy way. Covered topics include safety, operations, software, materials, and project design best practices. Upon completion of the class, students will be certified to schedule time on the 3D printers for their own projects. No prior 3D printing experience or technical knowledge needed.

Fab Lab 3D Scanning. Students learn 3D scanning basics, scanning software, and manipulation software to 3D print.

Fab Lab CNC Laser Cutter. Students learn how to use the Fab Lab laser cutter to cut, etch, and engrave designs in a variety of materials in this introductory class. Make a variety of items, including jewelry, decorations, phone stands, customized gifts, and even business cards, using graphics software like Adobe Illustrator. 

Fab Lab CNC Mill. The class will educate the student in using 3d design programs like 123D Design to produce 3d models to be cut out on a CNC Mill. These projects will be carved pieces like negative molds to cast.

Fab Lab Family Days. Join us in the Fab Lab for a fun, hands-on activity for the entire family. We offer a featured activity each month to allow individuals and families the opportunity to learn fun and creative things you can do in the Fab Lab. No experience or technical knowledge needed. Activities include: customized valentine using the laser engraver, 3D doodler pens, customized t-shirts, DIY stickers, and DIY ornaments.

Fab Lab Innovation Kids Camp. These hands-on camps are offered each summer to rising 6-8 graders, allowing students the opportunity to be creative and use Fab Lab technology. Students will learn to conceptualize, design, and prototype ideas for new products. Various Fab Lab equipment, including 3D printer, laser cutter, vinyl cutter, and more, will be used to manufacture their ideas. Students will design and produce a variety of projects to take home, including a 3-D printed keychain, laser cut name tag and notebook, vinyl cut stickers, t-shirt, and/or Minecraft structures and creatures.

Fab Lab Shopbot CNC Router. Students will discover their creative side while making unique wood designs with the Shopbot CNC Router. During this hands-on course, students will learn the basic steps of CNC production as well as computer design software. Covered topics include safety, operations, software, materials, and project design best practices. Upon completion of the class, students will be certified to schedule time on the Shopbot for their own projects. No prior experience or technical knowledge needed.

Festo Industry 4.0 Certification Program Level 1: Industry 4.0 Fundamentals. Introduces students to the fundamental skills related to pursuing a career in Advanced Manufacturing. This is the foundation needed to understand future topics. At FI4.0CP level 1, certified students will be well-rounded machine operators/technicians, with responsibility for efficient operation of the equipment. They will ensure that the system is running at maximum capacity with an understanding of the role of each component and device. They can identify malfunctions and make minor repairs. Topics covered include: Electricity Fundamentals, Fluid Power Fundamentals, Mechanical Systems, PLC Fundamentals, Robotics Fundamentals, Industry 4.0 Fundamentals.

Festo Industry 4.0 Certification Program Level 2: Industry 4.0 Technician-Applied. Students build upon the skills developed in Level 1. They fine tune those skills and apply them to real-world scenarios. This level provides the building blocks for Industry 4.0. Students who pass the Industry 4.0 Technician-Applied comprehensive knowledge exam will be skilled technicians who are able to assess and analyze the system as a whole. They can manage, investigate, repair, and troubleshoot I4.0 systems to maximize operation and process control. They understand how individual components interact with each other to make the whole system run efficiently. Topics covered include: Applied Industry 4.0, Applied Fluid Power, Applied Mechanical Systems, Applied PLC, Applied Robotics, Applied Product ID Fundamentals.

Fun with Bubbles. Certified Professional Photographer Rick Dawson will teach students how to capture bubbles in action. Learn the skills and techniques for capturing a great action shot by using various light sources and a diffuser to add shadow and texture to your photograph, changing the background, and how to take an exposure or multi-exposure. 4 Course Hours. Tuition: $49

Generational Diversity. Today’s workforce comprises four distinct generations – each with its own shared history, common biases and core beliefs. Learning what makes each generation tick, and taking the time to consider your communication approach, will advance your relationships and help you lead your team during good times and through stressful situations.

Giving and Receiving Constructive Feedback. The process of giving and receiving feedback is inevitable and indispensable in a work environment. When feedback is effective, it can foster a growth mindset in the workforce and contribute to organizational success. In this course, participants will learn how to plan a feedback session and give feedback in a constructive manner. Learners will gain knowledge about proven models to construct feedback objectively and effectively. Techniques for managing unanticipated feedback and overcoming potential anxiety will also be discussed to support performance improvement, employee motivation, and workplace relationships.

Handling Difficult Situations with your Team. Unmanaged or poorly managed conflict in the workplace leads to reduced teamwork, cooperation, productivity, and quality, as well as diminished employee commitment and morale. However, good conflict management skills can prevent these results. Successfully managed conflict can have a healthy, positive effect on your team and your organization. Well-managed conflict is an effective way to bring important issues to light and to open and strengthen the lines of communication and creativity with your team, boss, vendors, and customers. To be successful in your career, it is important to develop the skills necessary to handle conflict and confrontation in an intelligent and effective manner. This course will give students insight on how to become proficient at handling conflict.

Heavy Equipment Operations Level 1. This class serves as the first level of training in the Heavy Equipment Operator program. Students receive hands-on training while using simulators, which replicate real-life operating scenarios through rotation-motion platforms and high-resolution 3D displays for excavator and wheel loader equipment. Simulator Exercises for Equipment Basic Controls, Loading and Unloading, Excavating and Trenching will also be covered. Topics covered include: Orientation to the Trade, Heavy Equipment Safety, Identification of Heavy Equipment, Basic Operational Techniques, Introduction to Earthmoving, and Interpreting Civil Drawings.

HVAC Level 1. The increasing development of HVAC (heating and air-conditioning systems) technology causes employers to recognize the importance of continuous education and keeping up to speed with the latest equipment and skills. Hence, technical school training or apprenticeship programs often provide an advantage and a higher qualification for employment. This short-term training program prepares students for the National Center for Construction Education & Research (NCCER) HVAC Level 1 Exam. NCCER’s HVAC program has been designed by highly qualified subject matter experts with this in mind. Our four levels, North American Technician Excellence (NATE) recognized, present theoretical and practical skills essential to your success as an HVAC installer or technician.

HVAC Level 2. The increasing development of HVAC (heating and air-conditioning systems) technology causes employers to recognize the importance of continous education and keeping up to speed with the latest equipment and skills. This 9-module course prepares students for the first level of NCCER’s four-level curriculum, which is North American Technician Excellence (NATE) recognized. Students will learn theoretical and practical skills essential to success as an HVAC installer or technician, offering training in Math, Basic Electricity, Heating, Cooling, Air Distribution Systems, and Piping. Prerequisite: NCCER Core Certification.

Introduction to Photography. Certified Professional Photographer Rick Dawson will show you the basics of digital photography in this fun, hands-on class. Learn the different functions of your digital camera while learning the skills and techniques for taking great photographs.

Job Readiness. This course will provide students with an understanding of what it means to be ready for work. Students will also be able to write an effective resume, complete a job application, and hone their interview skills. Students will understand how to develop short and long term employment goals and how to use training and feedback opportunities to advance their career. 

Machining Level I: Job Planning, Benchwork & Layout. This entry-level machinist course prepares and equips students with the basic skills needed to work in a manufacturing environment. National Institute of Metal Working Skills (NIMS) Job Planning, Benchwork, and Layout certified students will be knowledgeable technical workers that can work in a variety of production and technician roles. The competencies evaluated with this certification are process planning, hand operations such as drilling, reaming, and sawing, layout, inspection techniques, and safety standards. This certification is meant to be paired with other certifications in the metal working industry to increase the potential to work as a manual machinist or other machine operator. 

Machining Level I: Measurement, Materials & Safety. This entry-level machinist course prepares and equips students with the basic skills needed to work in a manufacturing environment. National Institute of Metal Working Skills (NIMS) Measurement, Materials, and Safety certified students will be knowledgeable technical workers that can work in a variety of production and technician roles. The competencies evaluated with this certification are Applied Mathematics, Filing, Fits, Geometrical Dimensioning and Tolerancing, Inspection, Machine Maintenance, Machine Safety, Machining Applications, Materials, Measurements, Print Reading, and Shop Safety. This certification is meant to be paired with other certifications in the metal working industry to increase the potential to work as a manual machinist or other machine operator.

Machining Level I: Milling I (Manual Mill). This entry-level machinist course prepares and equips students with the basic skills needed to work in a manufacturing environment. National Institute of Metal Working Skills (NIMS) Milling 1 (manual mill) certified students will be knowledgeable technical workers that can work in a variety of production and technician roles. The competencies evaluated with this certification are complete process planning, basic manual milling machining applications, machine set ups, operations, inspection techniques, and safety standards. 

Machining Level I: Turning I (Chucking Skills). This entry-level machinist course prepares and equips students with the basic skills needed to work in a manufacturing environment. National Institute of Metal Working Skills (NIMS) Turning 1 Chucking Skills certified students will be knowledgeable technical workers that can work in a variety of production and technician roles. The competencies evaluated with this certification are complete process planning, basic chucking applications, machine set ups, operations, inspection techniques and safety standards.

Management Boot Camp 2.0: Communicating for Managers. This workshop is appropriate for new managers, aspiring managers, and motivated individuals in any organization. Communication skills are critical to personal interactions. Join us as we share best practices that may result in more engaged and productive employees. The strategies discussed are applicable for entry level, mid-level and seasoned managers and supervisors. Plan to put these tips to practice before the end of the workshop as this interactive course will require your participation.

Management Boot Camp 2.0: Emotional Intelligence: Agile EQ. Emotional state drives so much in life. That includes our performance at work. American psychologist Daniel Goleman’s 1995 book Emotional Intelligence has laid the groundwork for contemporary studies on emotions, teams, and company success. This workshop offers an assessment and a deep dive into Goleman’s five domains of EQ: self-awareness, self-regulation, self-motivation, empathy, and effective relationships.

Management Boot Camp 2.0: From Good to Great: Principles of Effectuation. This workshop is appropriate for new managers, aspiring managers, and motivated individuals in any organization. A good employee is valuable to any organization. Often a GOOD employee is the person who takes initiative, meets goals and deadlines, comes early and stays late, and does whatever is needed to drive results. When promotion opportunities arise, the company has no hesitation in making the GOOD employee the newest leader/manager/supervisor.

Management Boot Camp 2.0: Team Building. This workshop is appropriate for new managers, aspiring managers, and motivated individuals in any organization. Team Building is another critical element of an organization’s success. Learn ways to strengthen or reconnect your team post-pandemic.

Microsoft Access. Let’s start by learning when to use Access and when to use Excel. This course helps you answer that essential question so you don’t set off in the wrong direction. Then you’re ready for the foundation of your database - learn to create tables and progress to creating queries, forms, and reports, using the latest version of Microsoft Access.

Microsoft Excel. Are you trying to keep your household organized or are you a business owner relying on Excel to keep your organization thriving? You will learn the techniques in this workshop that will make your job easier. You’ll start with the essential skills of spreadsheet creation: how to create a workbook, enter and edit text and numbers, and add rows or columns. You will progress to creating a chart and making changes to a chart after you create it, using the latest version of Microsoft Excel.

Microsoft PowerPoint. In this workshop, you will start with the steps to create a slide show, start to finish, using the latest version of PowerPoint. But you will soon discover many ways to add flair to your presentation. You will learn how to create visual appeal out of text and other information like tables, Excel charts, your digital photos, sound, narration, and videos like You Tubes.

Microsoft Word. This workshop will begin with the basics of the latest version of this very popular word processing program. Participants will learn how to use Microsoft Word to create their first document, edit text, and make that original document look great. The instructor will introduce templates and how you can format your document with styles; decorate the document with backgrounds, borders, and text effects; and insert tables. Before the end of the workshop, you will also learn how to use mail merge, revise documents and track changes, and other tasks Word makes simple to do.

Moral Reconation Therapy: Pursuit of Happiness Workshop. Moral Reconation Therapy-MRT® is an effective systematic, cognitive-behavioral, step-by-step strategy designed to enhance self-image, promote growth of a positive, productive identity, and facilitate the development of higher stages of moral reasoning. This program is designed to help persons help themselves. The underlying goal is to change conscious decision-making to higher levels of moral reasoning.

Motorcycle Basic Rider Course. This course provides classroom and actual motorcycle operator training in a controlled environment. Riders learn basic skills of motorcycle operation, effective braking and obstacle avoidance, as well as safe riding strategies. This course prepares the rider for state licensing.

Motorcycle Basic Rider Course 2 (BRC2). This course is designed to assist licensed riders in improving their skills and to provide a safe environment for them to expand the limits of their abilities. The course includes a brief review of basic skills, critical advanced turning and braking skills, as well as counter steering and obstacle avoidance. Student is expected to provide their own motorcycle. The course is informative, enjoyable and valuable. We recommend that riders refresh and hone their riding skills every year with a BRC2.

Motorcycle 3-Wheel Basic Rider Course (3WBRC). This course is designed to teach the novice or experienced sidecar or trike rider the skills necessary to safely operate a three-wheeled vehicle on the street, even if you have never ridden any kind of motorcycle. The 16-hour course takes the rider through the basics of motorcycle operation (controls are much the same as a two wheeled motorcycle), effective braking, turning skills and obstacle avoidance, as well as safe riding strategies. The course consists of both classroom instruction and hands-on riding instruction. All riding is done on a closed course. Rider Coaches have been trained and certified by the Motorcycle Safety Foundation. Motorcycles will be provided or participants can use their own.

MSSC CPT: Maintenance Awareness. This module focuses on skills necessary for production workers to: perform preventive maintenance; monitor indicators for correct operation; recognize possible maintenance issues with electrical, pneumatic, lubrication, automation, hydraulic, and couplings.

MSSC CPT: Manufacturing Processes and Production. This module focuses on skills necessary for production workers to: identify needed resources; coordinate work flow; perform and monitor process; and document product & process.

MSSC CPT: Quality Practices & Measurement. This module focuses on skills necessary for production workers to: read and interpret prints; compare measurements to prints; document quality problems; and suggest ideas for continuous improvement.

MSSC CPT: Safety. This module provides baseline knowledge and skills needed to maintain a safe and productive work environment and ensure the safe use of equipment for production workers.

Nurse Aide Clinical. Applies theory through laboratory experience for health care technicians to work in home health, long and short-term facilities. 

Nurse Aide Training. Teaches basic care skills with emphasis on physical, social, emotional, and spiritual needs of patients. Covers procedures, communications and interpersonal relations; observations, charting and reporting; care planning, safety and infection control; anatomy and physiology, nutrition and patient feeding; ethics, death and dying. Prepares multi-skilled health care workers to care for patients of various ages with special emphasis on geriatric nursing, home health, and long and short-term care facilities.

Orientation. This course is a pre-requisite for all workforce programs. Designed to prepare students for online training, the course incorporates time management skills, identifies campus resources, and includes tutorials for Canvas and other course management systems. Students should increase confidence with online tools, interact with a variety of remote formats using TED Talks, discussion boards, virtual field trips, and videos, which help maintain student connection and introduce online instruction in a non-threatening environment without grade penalty. 

OSHA 10. The 10-Hour Occupational Safety and Health Administration (OSHA) Outreach Training Program for General Industry program is targeted to entry level workers and covers general industry safety and health hazards which may be encountered. Required in 7 hours of the training are an Introduction to OSHA, Walking and Working Surfaces, Emergency Action Plans and Fire Prevention/Protection, Electrical Safety, Personal Protective Equipment, and Hazard Communication. At least two additional topics from a list of electives will be covered for a total of ten (10) training hours. Participants will receive: Instruction from authorized OSHA Outreach trainers and a Certification card upon successful completion of training and final exam. OSHA student completion cards do not expire per OSHA requirements.

OSHA 30. The 30-hour Occupational Safety and Health Administration (OSHA) Outreach Training Program for General Industry is targeted to supervisors or workers with some safety responsibility. Through this training, OSHA helps to ensure that workers are more knowledgeable about workplace hazards and their rights, and contribute to our nation’s productivity.

Phlebotomy Technician Internship. This on-site internship, coordinated by P&HCC’s Career Center staff, will provide students hands-on experience in a professional setting where they can apply the principles and techniques learned in the Clinical Medical Assistant program. The student will use a checklist of minimum skills that should be observed or practiced over the course of the internship. The student will perform a minimum of 30 venipuncture and 10 capillary sticks on live individuals. To be eligible for the internship, students must successfully complete the classroom portion, submit to a thorough background check and drug screening, and meet other requirements. Prerequisite: successful completion of Phlebotomy Technician Training. 36 Course Hours.

Phlebotomy Technician Training. This course introduces students to basic medical terminology, anatomy, physiology, components of health care delivery and clinical laboratory structure. Students learn techniques of specimen collection, specimen handling, and patient interactions. Prerequisite: High School Diploma or GED required. 90 Course Hours.

Plumbing Level 1. This short-term training program prepares students for the National Center for Construction Education & Research (NCCER) Plumbing Level 1 Exam. NCCER’s Plumbing Level One curriculum covers the following topics: Introduction to the Plumbing Profession, Plumbing Safety, Tools of the Plumbing Trade, Introduction to Plumbing Math, Introduction to Plumbing Drawings, Plastic Pipe and Fittings, Copper Pipe and Fittings, Cast-Iron Pipe and Fittings, Carbon Steel Pipe and Fittings, Introduction to Plumbing Fixtures, Introduction to Drain, Waste, and Vent (DWV) Systems, and Introduction to Water Distribution Systems.

Positive Responses to Change. This class addresses the need to understand and make the most of changes on the job. Participants use a four-step process called FLEX to create positive and flexible responses that improve their long-term success in the organization.

ServSafe Manager Training. The ServSafe® Manager training program is developed by the National Restaurant Association with the help of foodservice industry experts who face the same risks you do every day. Students will gain manager food safety knowledge, such as how to handle food sanitation risks and prevent foodborne illness, and how to train employees in food sanitation. Prepares students to earn the ServSafe Food Protection Manager Certification, which is accredited by the American National Standards Institute-Conference for Food Protection. ServSafe training and certification is recognized by more federal, state and local jurisdictions than any other food safety certification. 

Siemens Mechatronic Systems Certification Program (SMSCP). Offered together with partner schools worldwide the SMSCP is divided into three exam-based levels. Each level is directly tied to a job profile that clearly defines the on-the-job competencies of certified personnel. A Siemens certification is world-class technical training. Automated systems are becoming more complex and pervasive, and an increased knowledge is required to design, operate, and maintain them than ever before. Complex mechatronic systems are the nexus of mechanical, electrical, and computerized technologies. There is a growing need for qualified people at all levels of an organization with knowledge of integrated mechatronic systems. Siemens, a world leader in mechatronic engineering, has responded to this need by creating an industry certification program. Topics covered include the following: Mechatronic Systems, Electrical Components, Mechanical Components and Electrical Drives, (Electro) Pneumatic and Hydraulic Control Circuits, and Digital Fundamentals and PLCs.

Still Life Photography: Flowers. Learn the basics of lighting and posing to create perfect still life photography using flowers. Certified Professional Photographer Rick Dawson will demonstrate tips and techniques for producing beautiful photographs.

Team Building. Learn ways to maintain a positive work environment as your company returns to work post-pandemic or adapts a permanent telework policy.

The Art of Giving Feedback. The process of giving and receiving feedback is inevitable and indispensable in a work environment. When feedback is effective, it can foster a growth mindset in the workforce and contribute to organizational success. In this course, you will learn how to plan a feedback session and give feedback in a constructive manner. You will also learn about some proven models to construct the feedback objectively and effectively. Techniques for handling less-than-ideal reactions to feedback and overcoming potential anxiety will also be discussed to support performance improvement, employee motivation, and workplace relationships.

Time Management Fundamentals. Effective time management is an indispensable skill. Learn how to get more done in the shortest time possible and avoid the obstacles and distractions that can get in the way of good time management. Students will gain practical strategies for increasing their productivity.

Tips for Effective Communication. Communication is critical to successful leadership. Let’s take a look at some tips for improving your communication skills as a manager.

Tradesman license renewal course. Journeyman, master plumbers, electricians, HVAC mechanics, and gas fitters are required by the Virginia Board of Contractors to take a pre-determined number of continuing education hours specific to their trade. Plumbers, HVAC technicians, and electricians must take three hours and gas fitters must take one hour. Covers new definitions, code changes, general requirements, impacts on the job, general use and special equipment included in the respective codes.

Understanding Exposure. Let Certified Professional Photographer Rick Dawson demonstrate how to use light to capture those special moments with your camera. Exposure is the way that light is interpreted by your camera, and is the key to capturing those moments successfully. Come learn tips and tricks on changing your camera exposure.

Veterinary Assistant. This short-term training program presents basic information about general and veterinary management of small domestic animals, especially dogs and cats. Course objectives include: animal and human safety, animal restraint, nutrition, common diseases, medical terminology, medical history, and administrative duties related to maintaining an efficient front office.

What Great Bosses Know and Do. Using the fundamentals of well-known author Ken Blanchard, the class will discuss the 10 secrets of what great leaders know and do.

Wow with Public Speaking. “Testing! Testing! Is this thing on?” The mic is yours and in this workshop we want to learn and practice the recipe that will have you WOW the audience with public speaking.

Your Leadership Journey. Making the transition from individual contributor to leader is both exciting and challenging. Unfortunately, we often promote individuals based on their hard work, and they struggle because being a leader is a career change, not just a slight shift in the work they do. This course arms a new or prospective leader with the knowledge and skills they need to confront the challenges they face early in their leader career. The course encourages the learner to think about the transitions that newer leaders face and how to handle those challenges. They are introduced to three leadership differentiators that are most important to building a positive reputation as well as contributing to the organization’s success